Shipping Policy

Delivery Areas

We currently only deliver within South Africa. For international orders, please contact our sales department to discuss special arrangements.

Delivery Partners

We partner with trusted third-party courier services to handle all deliveries. While we strive to ensure timely and efficient deliveries, please note that delivery times are subject to the courier’s terms and conditions.

 
Processing Times
  • In-stock items: Dispatch usually occurs within 1–2 weeks of order confirmation.
  • Custom-made items: Production and delivery may take between 3–6 weeks.
  • Custom-designed and manufactured items: Due to their bespoke nature, delivery timelines can exceed 6 months.
 
Delivery Fees

We offer free delivery in South Africa to orders over R 1,500.00.  For orders below R 1,500.00 there will be a R 150.00 surcharge.  


Order Tracking

Once your order has been dispatched, you will receive a tracking number to monitor the delivery status.

 
Damages and Issues

We take great care in packaging your order to ensure it arrives in perfect condition. However, should your order arrive damaged or incorrect, please contact us at orders@wovenbliss.co.za within 48 hours of receipt with photographic evidence.

 
Changes to Delivery Details

Please notify us as soon as possible if you need to amend your delivery details. Changes may affect delivery timelines and additional charges may apply.

 
Delayed Deliveries

While we strive to meet the timelines above, delays may occur due to unforeseen circumstances. If there are delays, we will keep you informed.

 

Contact Us

For any queries regarding shipping or delivery, please contact us at:
info@wovenbliss.co.za